She has worked in and consulted for large and small organizations as an information architect and interaction designer. She has worked with for several web service companies with social media sites. She works with companies in open source, photo sharing and blog aggregation, was at Technorati, and recently completed a survey of the current state of research and development in academia in the area of New Media for the American Press Institute. She is a blogger at Napsterization (napsterization.org/stories/) and an original author at bIPlog (the first UC Berkeley Graduate School of Journalism blog, on the topic of intellectual property, security and privacy).

She completed her Masters at the School of Information Management and Systems at UC Berkeley in May, 2004. She began her studies at SIMS in 2001 to pursue an understanding of digital media, at the intersection of information technology, the social and professional production of media, journalism, information architecture, intellectual property, privacy, and online communities. She continues to study system design with values, especially privacy for users.